Effective Date: May 1, 2025

Introduction

This Privacy Policy describes how MedLaunch Solutions (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit and use our website located at https://medlaunchus.com/ (the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.

Information We Collect

We collect certain personal information from you in connection with your use of the Website. The types of personal information we may collect include:

• Contact Information: Your name, email address, and phone number, which you may provide when you use our booking form or contact us.
• Usage Data: Information about how you access and use the Website, such as your IP address, browser type, pages visited, and the time and date of your visit. This information is collected automatically through Google Analytics.

How We Collect Your Information

We collect information in the following ways:

• Directly from You: We collect information you voluntarily provide to us when you fill out forms on our Website, such as the booking form.
• Automatically: We automatically collect certain information about your visit to the Website through the use of cookies and other tracking technologies, specifically Google Analytics 4 (GA4).

How We Use Your Information

We use the information we collect for the following purposes:

• To set up and schedule consultation meetings with you.
• To respond to your inquiries and communicate with you.
• To understand how users interact with our Website and improve its functionality and your experience (through Google Analytics).
• To operate, maintain, and improve the Website.

Cookies and Tracking Technologies

We use cookies with Google Analytics 4 (GA4) to collect information about your Browse behavior on our Website. Cookies are small text files stored on your device. They help us analyze website traffic and understand user preferences.

GA4 collects data such as your IP address (anonymized), device type, browser information, and how you navigate our site. This data is used in an aggregated and anonymous form for analytical purposes.

You can control and manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Website.

Sharing Your Information

We may share your information with certain third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, analytics providers (like Google Analytics 4), and potentially video conferencing services (like Google Meet) if used for consultations. These service providers are obligated to protect your information and use it only for the purposes for which they were engaged.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government investigation).

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Retention

We retain the personal information we collect indefinitely unless you request that we remove it. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take reasonable measures to protect the personal information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:

• Access controls for website administration requiring username, password, and two-factor authentication (2FA).
• Server-side firewalls provided by our hosting provider.
• Utilization of a Web Application Firewall (WAF) plugin for added security at the application level.

However, please be aware that despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your personal information transmitted to our Website. Any transmission is at your own risk.

Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Your Rights

You have the right to request access to, update, or request the deletion of your personal information that we hold. To exercise these rights, please contact us at:

Email: pharmaweighthelp@gmail.com

We will respond to your request in accordance with applicable law.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: By providing your information through forms on our Website, you consent to our collection and use of that information for the stated purposes (e.g., to schedule a consultation).
• Legitimate Interests: We have a legitimate interest in using your usage data to analyze website traffic and improve our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: pharmaweighthelp@gmail.com